This depends on two things: a) if we have your book made up already in the printing workshop; b) if your book requires us to make a specific printing block.

If you’ve ordered a book that we have here in the printing workshop (we keep loads of stock so this is generally the case) and you've chosen a design with printing in the bottom right hand corner, we are good to go and your order will be made and dispatched in 24 hours!

If you’ve ordered a more unusual or complex design, then your book will probably take 5-7 days to create and dispatch. If in doubt, please do ask! We're always happy to answer any queries at hello@begolden.co.uk or on 07592 536266.

All our orders are sent out via Royal Mail 2-3 days tracked business post unless you’ve asked for express delivery, in which case it takes 1-2 days. 

If you are in a real rush, do get in touch and we will do all we can to help!

The best bet is to go to our IN A HURRY? collection as all these books can be printed quickly and dispatched straight away. By opting for Express Delivery at the checkout, there's a high chance you’ll receive your book in just 1-2 days. Again, send us an email: hello@begolden.co.uk or call 07592 536266 if you need help or want to check what's possible.

Every order we send out is beautifully tissue wrapped so that it is a treat to open. We also sell presentation boxes if you want to go the extra mile. We are constantly searching for the best packaging solution for every book as its a fine line between being wasteful with bubble wrap/paper/boxes etc. and exposing the book to damage in transit.

Of course! When you place your order, just add a gift message in the note section at the checkout and we will write it on one of our BeGolden postcards, wrap the order beautifully and post it on its way!

Just give us a ring on 07592 536266. If we can't answer right away, please leave a message and we'll be in touch as soon as we possibly can.

Alternatively, feel free to email us at hello@begolden.co.uk or What's App us on the number above and you'll hear back from us shortly.

We use mounting squares as they are the easiest to handle. They are small double sided sticky squares that you place on to the back of the photo, and then press down on to the page to secure the photo in place. You usually need four per photo. You can also use photo corners, glue dots, pritt stick, wash tape, magic tape etc.  If you'd like to add mounting squares to your basket, you can do so as you place your order.

We get asked this all the time and it depends on so many factors: the size of the album; the size of the photos and the layout you’re going for. If you’ve got the large album and all your photos are landscape 6”x4” then with six side by side, three rows, each side of the page you can max out with 480 photos! Or in the A4 album you could get two portrait 6”x4” photos and one 7”x5” landscape per page. Each product has page measurements and photos to help you decide.

All our albums and photo guest books have 480gsm photoboard - this is super thick, acid-free card that you can write on with a ball point pen, fountain pen, felt pen, roller ball. People do also use sharpies but the thick black nib can show through a bit on the other side. 

Our smallest guest book has 100gsm pages and can take all biros, roller balls and fine liner pens.

We're really sorry but, in the name of quality control, this just isn’t possible - the book never looks right and then no-one’s happy!

We will certainly give it a go! We have a large bank of fonts so even if we don’t have the particular one you’re after, we can find one very similar. As for logos and artwork, please send them over to us in an email (pdf or eps - not jpeg) and we’ll have a look. If it is too detailed or too dense, we’ll soon be able to let you know. There is an extra charge for logos/your own artwork as there is a considerable amount of extra work involved 

If your item hasn’t been personalised then yes, most certainly! However, if it has been printed with your details then we can’t accept it back as it has absolutely no resale value. Really sorry!